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Reach customers directly from your phone’s text messaging app and visualize the conversation in Salesforce

No change to your workflow — text clients from your native messaging app

 

See all text conversations in a lead or contact record within Salesforce

 

Your organization owns the phone numbers and can reassign them at any time

 

Text Customers Without Changing Your Workflow

Download Not Required
Designed as a 1-1 communication tool with sales professionals in mind, Uplink alleviates the need for a separate dedicated mobile app to chat with a new lead or customer. Now you can text directly from your cell phone, like you would to a friend, to connect with customers.

Personalized Messages
Have quick and convenient conversations with new leads or customers and offer them a personalized customer experience.

Remove Boundaries
Interact without the friction of using a separate messaging system

Be one of the first to try Uplink. Sign up for our Beta program.

Visualize Conversations in Salesforce

See messages in desktop or on mobile in Salesforce.

Only Uplink makes it possible to text directly from your phone’s native messaging app, automatically log conversations in Salesforce, and visualize them exactly as they appear on your phone. Compatible with both Classic and Lightning experiences.

Make it easier to seamlessly access text conversations in Salesforce.

Your Organization Owns the Phone Numbers

Reassign Numbers Any Time
Phone numbers stay with the organization. As salespeople leave the company or go on vacation, numbers can be reassigned to other sales representatives so that your company continues to receive both phone calls and text messages from your leads and contacts.

Corporate Cell Phone Replacement
Save money and use Uplink phone numbers instead of purchasing expensive employee cell phones.

Easy-to-Use Dashboard

Technology that is simple to use so Sales can focus on connecting with their customers efficiently

Number Assignments
Keep track of utilization and gain insights into what your Sales activity looks like

Messages
View messages in Salesforce or in the Uplink Dashboard

Reporting
Analyze which relationships are leading to the most active conversations

Achieve Your Business Goals

 

Reach Customers Where They Are

Your customers want you to reach out to them via text messaging. According to Twilio, in 2016 85% of consumers said they would like to reply to a text message from a business versus a phone call. 

Boost Your Conversion Rates

Customers are more likely to read and respond to your text messages than phone calls or emails, providing you a greater chance of closing deals.

Build trusting relationships with customers

When you can have a convenient and personalized conversation, you are building trust with the other party. Uplink allows you to send text messages directly to leads just like you would to a friend.

Foster Customer Loyalty

Using Uplink, you can keep the conversation going to ensure existing customers are satisfied with their product or service. Being able to log into Salesforce helps you monitor the conversation, follow-up with solutions and check-in. Happy customers are loyal and will be your most significant form of advertising.

Technology Companies

Increase engagement and adoption Maintain customer satisfaction & reduce churn. Cross-sell to existing customers Increase conversions.

Human Resources

Recruit and speak with candidates Build Rapport with Employees Provide a safe space to chat about concerns Have Records of Conversations

Real Estate Agents

Connect with prospective homebuyers directly Log messages to inform home choices Share new listing information Set and confirm appointments

And More

Uplink is a versatile tool for anyone who wants the flexibility of texting directly from your normal text messaging app and accessing those messages for later use.