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Grow Your Business

Salesforce is the #1 Customer Relationship Management platform with over 150,000 companies using it for their sales, marketing, and e-commerce needs all through Cloud Computing. Salesforce supports your business efforts by collecting customer details, tracking customer interactions, and managing customer accounts. Salesforce turns customer data into useful insights that can lead to higher conversion rates, improved customer experiences, and a higher ROI.

Who is Salesforce For?

Different roles use Salesforce products for various tasks allowing you to capture customer data and store it in one place, providing a 360-degree view of the customer.

Sales

For Sales, it is great for managing and optimizing your sales process for one or more businesses all in one system. With access to tools for collaboration, reporting, and forecasting, you can work with your sales team to nurture leads ,seize opportunities, and report on your business KPIs.

Marketing

With Salesforce, you can manage your marketing campaigns and measure the ROI. Salesforce offers and integrates with numerous marketing automation and reporting tools, such as Marketing Cloud and Pardot. You can use sales and other first-party data to create segmentation lists and personalized experiences for your customers.

Customer Service

Resolve support cases quickly with agent-matching capabilities, manage self-service portals, and respond to customer comments from social channels. With features to build customer communities and a helpful knowledge base, you can provide the ultimate customer experience at every stage in their journey.

Is Salesforce the Best CRM Choice for Your Company?

We'll help you integrate essential tools, connect with your customers, and build your business. Let's get started.

“ With Salesforce, we can have personalized, integrated, and consistent interactions across all of our sales channels.”

Christopher Coleman
Head of Customer & Digital, Virgin Media

“Salesforce helped us execute on our transformation at a faster pace than anyone thought would be possible.”

Jeff Bradburn
Senior Director of Support Systems at EA

“ The greatest aspect of Salesforce is the flexibility of the platform – you can customize it to do whatever you want.”

Jonathon Bernazar
3x Certified Salesforce Consultant at Lunar

Not Sure Which Cloud Matches Your Needs?

We'll help you integrate essential tools, connect with your customers, and build your business. Let's get started.

How Salesforce Adapts for Digital Transformation

Recognizing a need to provide meaningful customer experiences, increase productivity through predictions, and adapt quickly to changing interests, Salesforce Einstein Artificial Intelligence offers companies the opportunity to be ahead of the game without the complexity of a traditional AI infrastructure. This is a major breakthrough as we enter into a new era called “Intelligence Marketing” where personalized experiences are expected from consumers and affects their purchase decision-making.

3 Important Questions You Can Answer Using Einstein



Descriptive
What happened?
Why did it happen?
When?
Predictive
What is going to happen?
Prescriptive
What should I do about it?

Every aspect of a business benefits from asking these questions, with Einstein you automatically get the answers with action steps to take. What could be better than that? Well, the basic features of Einstein are pre-built, but you can purchase additional features for even greater insight and forecasting. Are you utilizing Einstein Analytics to the fullest?


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Ways to Optimize Your Salesforce Org

Automation

Think about all of the manual tasks you perform every day, such as manually entering in data and moving leads from one segmentation list to another. By customizing your org, you can minimize repetitive tasks to free up your time.

Maximize UI

Now with Salesforce Lightening, you can customize what your user interfact looks like. Showing you all relevant data in the right places at the right time. Add some automation to this, and it makes using Salesforce far easier.

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In today's fast-paced digital economy, streamlined process is essential. Lunar helps automate your complicated sales and marketing processes. Let's talk!