Florida is home to a thriving community of Salesforce evangelists. Lucky for us, the amazing and helpful Florida Dreamin’ team put together an event that is one we won’t forget! It offered the perfect atmosphere to connect with other trailblazers, learn about new products, and understand how to tailor customer experiences. From new tools to […]
It has been exactly one week since the last day of Dreamforce and we are still reflecting on what we took away from this annual event otherwise known as the San Francisco takeover. The weather was amazing, the concerts and activities were beyond entertaining, and most importantly the lessons learned from Dreamforce were unforgettable. Walking […]
Salesforce is known for consistently pushing the envelope to improve their products. Throughout 2018, we have seen a multitude of new releases that enhance productivity for users such as the ability to create Quick Actions in Lightning experience, build macros in Lightning Sales console, and build targeted customer journeys using Journey Templates in Marketing Cloud. […]
As a Salesforce Partner, we look forward to reviewing Salesforce updates – rolled out every spring, summer, and winter – to identify new ways to maximize the platform for our clients. The Summer ’18 release revealed an array of improvements and additions that can increase productivity and customizability for Salesforce users. Below are some of […]
Each year, Salesforce hosts a Connections conference to highlight how companies are engaging with their customers, best practices, and new tools that make it easier to offer a personalized experience. This year, we noticed similar themes across a majority of sessions and keynotes that touched on three main aspects of sales and marketing today. Fourth […]
Discover how the Salesforce changes affect your leads and how you can take action to avoid losing every lead and case submission.
Every spring, summer and winter, Salesforce – the world’s leading Customer Relationship Management (CRM) platform – rolls out a release of changes to their platform. With the Spring ’18 release in February, Salesforce revealed an assortment of improvements and additions that will resonate with many of its users. As a Salesforce Partner, Lunar reviews the […]